Change your Apple ID settings and remove your credit card details as explained below. 128. Unfortunately, Family Sharing has a serious problem. Make a note of the Apple ID that you're using for family purchases. Choose Apple menu  > System Preferences. If you think you got a defective Pencil or something's happened to make it defective, you can take it to an Apple Retail Store for further troubleshooting or an outright exchange. More When you see this message, check which Apple ID you're signed in with, check your Family Sharing settings, and make sure that you're on a supported device. Remove that person from your family group or turn off purchase sharing for everyone. I used to receive the permission notifications when my son tried to buy something from the App Store, but a few weeks ago this just stopped. To start the conversation again, simply ask a new question. You need iOS 8 or later on your iPhone, iPad, or iPod touch, and OS X Yosemite or later on your Mac to set up or join a Family Sharing group. Best Answer: 1. Tap Ask. Then you can tap a family member's name to see if Ask to Buy is turned on for their account. If you've re-paired your Pencil and it still doesn't work, it may be time to contact the pros. If one of your children wants to ask you if they can buy an app from the App Store, they can simply tap on the purchase button from the App Store to buy an app, and they can then ask to purchase the item from your credit card. No answers yet. Then try … But it still says I have to buy the book.. What do I do? If Ask to Buy isn't working After Ask to Buy is turned on, and you ask the organizer of your family group to approve a purchase in the iTunes & App Store, you might see "Unable to Ask Permission. If you are trying yo get a free app, you will not be charged. If you still don't see your Ask to Buy requests, check which Apple ID you're signed in with, check your Family Sharing settings, and make sure that you're on a supported device. Make a note of the Apple ID that you're using. Answer now I want to buy new wireless earbuds AND have the charging cord work with iPhone 10. I have recently asked the exact same question to apple and this what I was told. If you're the family organizer, make sure Purchase Sharing is turned on. If Screen Time is still not working, Contact Apple Support directly. No mention of Face ID on Ask to Buy's' support page iPhone X users have discovered that family purchases cannot be authenticated via Face ID, according to a post on Apple's iPhone forum. Looks like no one’s replied in a while. Siri Remote Only Issues Some users have also complained about calibrating the speed on the new Siri Remote. Most any current tv (needs a HDMI input jack on the back to connect your apple tv to, using a separately purchased HDMI CORD. From the Lock screen, swipe up from the middle of the screen. If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. Can I use this adapter to connect the super drive to my new Mac. Not even to pass on a message. If the book is not showing in the past purchases list, then send a second request. Unfortunately Apple will NOT get assist in anyway to connect the new owner and owner of record with apple. If you haven’t done so yet, you’ll want to follow this guide first: How to Configure Family Sharing. If you use Family Sharing, you can use Ask to Buy to control what kids buy. iOS 8 or later on your iPhone, iPad, or iPod touch. If Ask to Buy is enabled for your account, browsing the store is the same as always, but before a purchase is complete, a request goes to your family organizer. 128. Update now and join the conversation here in the community. Learn what’s available in your country or region. If you are trying yo get a free app, you will not be charged. Your request will go to the organizer. Tap Ask to BuyAsk to Buy will now be set up for this family member! 0. Users found their iPhone ringer not working, like, assigned ringtone not working, not ringing, even not playing any sound for all incoming calls. Here are some tips on how to troubleshoot Apple Pay. Make sure that you're using the same Apple ID. Family sharing "Ask to Buy" Not working. Q: If your parent approved your request, the book should have been automatically purchased and downloaded to your device. However, you won't get a notification when the family organizer approves or declines the request. Tap the price on the item that you want to get. Go to Settings > Apple ID ; Take note of the Apple ID and email listed–if you don’t see the email, tap Name, Phone Numbers, Email to verify that email address; Now, tap iTunes & App Store; Confirm the Apple ID is the exact same as above–if not, tap it and choose to Sign Out, then sign back in with the same Apple ID You can turn it off from the sa… Then click Notifications at the top of Notification Center. While assisting a client to set up Parental Controls on her 12yo child's new iPhone this week, discussion turned to the topic of the ' Ask to Buy ' setting in the Family Sharing setup of iCloud. Unfortunately, Family Sharing has a serious problem. If you're the family organizer, click Purchase Sharing and make sure Share My Purchases is turned on. Apple ID; Ask permission to buy is not working for 11 yr old son. Make sure that you're signed in to the iTunes & App Store using the same Apple ID that you selected for sharing content with your family. Here are some tips on how to troubleshoot Apple Pay. Apple has warned iPhone users not to answer calls from AppleCare, Apple support or Apple customer service. How an Ask to Buy request works. Learn what to do if you don't see your Ask to Buy notifications, or if your child sees "Unable to Ask Permission" after asking your family group organizer to make a purchase. Make sure that you're using the same Apple ID. I was at the Apple Store today and even the employees there had no idea why it wasn't working. Also, if you redeem a product code, you won't see Ask to Buy prompts. Click Details next to the child's name on the right. I have two sons, ages 13 and 11, who have iphones. If it’s already set up follow these steps to turn it on via the iPhone: 1. Go to Settings, select iCloud, then Family 2. Just use these steps to send a request to your organizer: After the purchase is made, it will download to your device automatically. No mention of Face ID on Ask to Buy's' support page iPhone X users have discovered that family purchases cannot be authenticated via Face ID, according to a post on Apple's iPhone forum. Unfortunately Apple will NOT get assist in anyway to connect the new owner and owner of record with apple. So, the first thing I would suggest is to ask your parent to check the purchases for her Apple ID and redownload the item for you. Less, User profile for user: (Apple Arcade pricing has not yet been announced; the $10 price is a guess.) To turn on Ask to Buy you’ll need to have already set up Family Sharing. If your Apple TV 4 Siri Remote is not connecting, the best solution is to purchase a USB-C cable, connect the Apple TV to a PC and perform a Factory Reset via iTunes. Buying an Apple Watch in the US? Choose Apple menu > System Preferences, then click Family Sharing. And this issue continues, some people meet the similar issues on iPhone XS/XR/X/8/7/6/6s/5s after updating to … Instead of displaying a prompt to use … After a few brief holds, the adviser informed me that, you could not enable the Ask to Buy this feature for an “Adult”. I have recently asked the exact same question to apple and this what I was told. You can’t ask permission, because you have signed in with iCloud and iTunes accounts that are not associated with each other.". Not even to pass on a message. No answers yet. Tap Ask to BuyAsk to Buy will now be set up for this family member! Shop sensors, remotes, switches, and security systems. Music, movies, TV shows, and books can be downloaded on up to 10 devices per account, 5 of which can be computers. All postings and use of the content on this site are subject to the. I've tried everything: buying from 2 different iPads signed in as him, also signed out and in again. Does this have the same charging cord as the iPhone 10? If you're the family organizer, you can go to your Settings or System Preferences to see if your family members' accounts have Ask to Buy turned on. To start the conversation again, simply ask a new question. As the guardian not only to care about this App is free or not, but also to care about the content is suitable for a 9 years old kid, so "ask to buy" is still very necessary – nelson Jan 4 '15 at 8:13 If you want kids to get permission before they buy, turn on Ask to Buy. Click the menu button on the Apple TV remote to return to the Users and Accounts screen. But this time, choose the "Approve it in person" option (see resource below) and let her approve it directly on your device. You can get Apple TV+ free for one year when you buy a new iPhone, iPad, iPod touch, Apple TV, or Mac. Touch ID is very useful for authenticating purchases within apps using your fingerprint rather than entering your account password. If your card expired, it just will not work. Turn your home into Smart Home with Apple. This applies to ALL iOS devices , Apple Watch, iPad, iPod. I posted on the Apple support forums 2 weeks ago but no one has replied. This setting allows a parent to remotely authorise (or not) a request from a child who is a member of their iCloud Family, to purchase/download content (even free apps). 1 Answer I want to buy new wireless earbuds AND have the charging cord work with iPhone 10. On your Mac, choose the Apple menu ( ) at the top of your screen, then choose System Preferences. Questions iPad Pro 12.9, what features will assist an 82 year old with Dementia who use... At the top of your screen Air, running iOS 11.2, the family organizer click. Already set up family Sharing, then click family Sharing settings November 2017 ;... but that is n't either. Answer now I want to Buy you ’ ll want to Buy new earbuds... To apple ask to buy not working and this what I was told iPhone: 1 conversation again, simply Ask a new of... 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